The State of Customer Success (PDF)
October 4, 2019
TSIA (Technology Services Industry Association) Report for Customer Success in 2019. US-centric but I found very valuable.
Or sign up if you want to connect with TSIA directly(which is what I did :)
Enjoy
Have you received a counteroffer after resigning from your last role? Learn why it happens, what it really means, and how to make a decision you won't regret.
Job hunting takes longer than most people think. To not take so long, map out a realistic hiring timeline so seasonal slowdowns don't cost you months of waiting.
So, how is the job market? Is the question every recruiter always gets asked. Now, here's why it's the wrong question and what you should be asking instead.
There's no such thing as a perfect page count for a Resume. Here's why relevance, not length, will help to create a Resume to be read and reviewed in detail.
Using AI to feed you live answers during an interview will backfire more than it helps. Here's a smarter way to use the technology and be well prepared.
When a hiring manager asks for "the same person" as their last great hire, it may sound confusing, but when they say this, here's what they're really asking for.
Has your Job search gone quiet after the interviews and due diligence? Here's how you can create your own momentum and get it moving to erase this 'stalling'.
Stop waiting for the job ads to come to you. Here is the most practical way to set up automated tracking for those early hiring signals before roles go public.
Hiring signals are nothing new; they've just moved from the newspapers to computer screens. Learn to read and understand them before a role is even advertised.
๐คท๐ปโ๏ธ Sending out applications and hearing nothing back? You might be playing "blindfold darts" ๐ฏ The algorithm doesn't know you. Job ads are often written to a role ideal. And yet most job seekers keep firing off applications hoping something sticks. There's a smarter way. Watch This ๐
